2.0
Oct 11, 2017
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Beautiful resort, great concept, but way too many issues
Cons
Horrible upper management, totally out of touch with the concept of delivering value to the customer. Terrible policies that really put staff between rock and a hard place when dealing with guests. Sales department was encouraged to essentially flat out lie about the property, causing guests to be disillusioned by the time they showed up.