Unsustainable practices - Customer Service Sakara Employee Review

1.0
Jun 20, 2018
Recommend
CEO approval
Business outlook

Pros

Beautiful office, free food. That's literally it.

Cons

Hiring managers essentially lied during a FOUR-step interview process in terms of expectations. Was told a couple of months in that we would put in 60 hours a week including late nights and weekends with additional on-call hours because of being part of a start-up. I was making LESS than minimum wage with no healthcare. Lunch breaks were frowned upon. Of course they offer unlimited PTO because you'd never feel like you could actually take it.

avatar
Sakara Response
8y
Thank you for taking the time to give us your feedback. We have not had any departures from our Client Services team for a year so we are surprised and very sorry to hear about your experience. Our goal is to create a healthy and happy working environment at Sakara and make it a place for you to grow both personally and professionally. While the nature of a start-up requires you to work hard, we believe in the importance of a strong work / life balance by offering flexible schedules, unlimited PTO, and encouraging employees to take time to be with family and friends. We strive to empower every employee to speak up if she or he has concerns and voice those concerns to your manager. We are here to listen to you and work together to make this the best work environment possible. We also continually look to improve our team culture, employee benefits and offering competitive market salaries. We recently upgraded our health benefits plan and offer the following to our employees: - 80% contribution towards medical benefits - Access to voluntary dental, vision, life, and disability insurance program - Pre-taxed commuter benefits - Pre-taxed medical Flexible Spending Account - Competitive 401k enrollment option - Monthly Fitness Classes - Bi-weekly meditation sessions - Team Outings (2-4 times a month) - Annual Company Offsite - Generous employee discounts on our products and like-minded brands - Complimentary Sakara Life Breakfast & Lunch every weekday ($12k retail value) If you would like to share more about your experience, please contact our Chief of Staff so that we can set up a time to talk. Thank you again for your feedback and we wish you the very best in the future. With light & love, Danielle & Whitney

Explore other reviews about Sakara

5.0
Sep 20, 2024
Recommend
CEO approval
Business outlook

Pros

Nice coworkers and good work life balance. Learned a lot.

Cons

I have no cons for working here.

4.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Awesome leadership team - really strong team mentality from the top down.

Cons

Company is struggling which makes it hard to be motivated but I love the products.

See reviews by: Helpful|Rating|Date|All