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      Saint Luke's

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      Saint Luke's reviews

      Middle management does not know what is going on! - Patient Access Representative Saint Luke's Employee Review

      1.0
      Nov 7, 2015
      Patient access representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Shift differential is good and they have midnight meals quarterly for night employees. The employees pull together during times of crisis.

      Cons

      Middle management is lost, never seems to know what's going on. No acknowledgement of a good job or idea. Hard to meet with management when working at night and management is unwilling to come in on their day off. Listening to employees is not their priority, only making the budget. Staff is over worked at times but management unwilling to help out. They always talk about bonus but never seem to reach the goal.

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      5.0
      Apr 8, 2026
      Senior financial analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible and care about the employees

      Cons

      Shifted to mostly remote work for the finance team in 2020

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      Saint Luke's Response
      1mo
      Thank you for sharing your insight on Saint Luke's, part of BJC Health. We wish you the best in your career endeavors!
      1.0
      Jul 1, 2026
      Patient access representative
      Recommend
      CEO approval
      Business outlook

      Pros

      you can get your MA for free

      Cons

      Low pay, no sick time, benefits aren’t great, managers will gaslight you into thinking whatever is in their benefit, stressful, seeing unlimited amounts of patients you have to see, managers don’t care if you can’t afford cost of living or anyone in the system. They think $22 is more than enough even when working for 8 years and being loyal. When you advocate for a better pay they tell you that you are basically making what someone would in 15+ years of service. They don’t do increases on cost of living. Merit raises are .40-.60 cents for most of front desk and MA no matter how hard you work.

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