Beware - Manager Saint Luke's Employee Review

1.0
Mar 20, 2024
Recommend
CEO approval
Business outlook

Pros

Very nice health insurance benefit.

Cons

I resigned after four months b/c, based on my experience, these are their priorities, in this order: 1) Media coverage, 2) Money, 3) People. It's no oversight that compliance isn't on this list. My impression based on numerous experiences is that Media and Money seem to be the end to which People are the means. Outside of myself, I never heard anyone at the management level or above show/verbalize any concern for patients. If I raised an issue about patients or compliance to department "Leadership," the response was "Can this fall back on us?" "Us" being the department, no concern/discussion about the effect on patients. Specific examples: 1) Several patients were enrolled in a research trial without their consent. A few days later, I was in a meeting in which department leadership was boasting about how much money that trial was making b/c they were enrolling patients so quickly and the positive media coverage it was receiving. It was one of many experiences that felt like a training video in which you have to identify all of the ethically questionable things that took place in the scenario. I sat there looking around at everyone in disbelief at what I was hearing. Then leadership began discussing plans to "go National." I then left the meeting b/c I didn't want any part of it. 2) An individual took patient imaging home to review on their personal device, without notifying patients or getting appropriate approvals/waivers to do so, 3) A doctor conducted his/her own human subjects research without the compulsory reviews/approvals (this third one was communicated to me by my boss, I never actually saw the "proof" myself). 4) The fourth example I can't even discuss b/c what I uncovered caused them to bring in "outside counsel" and I was told that the information was "privileged." Employee restrooms don't get regular attention... visible residue on surfaces accumulates and trash cans overflow. The company is dishonest about the PTO policy; it wasn't just a one-off with me, others told me they were lied to about PTO as well during the hiring process. Do NOT assume that HR is familiar with the PTO policy or anything else that a typical HR department would be knowledgeable about. Employees are made to practice "desk sharing" despite the fact that there is ample unused and available space. I saw two individuals sharing a corner oneday b/c they were required to be in the office despite not having their own dedicated workspaces. All that aside, google "Saint Lukes roaches." It's an interesting read. In my personal opinion, the physician quoted in that article is a great illustration of how ego is a guiding force at SL. There is this air of ego and pridefulness that seems to lead them to believe they can do no wrong, even in the face of documentation to the contrary. Within that article, you'll read that SL boasts about the new multi-million dollar sterile processing facility, as if roaches take a look at fancy facilities and turn around to go somewhere else. On my first day at SL, I saw a dead roach laying in the hallway on the B level (dead roaches and roach parts on B would become a regular sighting), which houses the neuroscience unit, inpatient pharmacy, and lab. I personally didn't think anything of it... the B Level is in the basement and roaches are a fact of life. Out of curiosity, I checked three days later and that same roach was laying in that same spot.

Explore other reviews about Saint Luke's

5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible and care about the employees

Cons

Shifted to mostly remote work for the finance team in 2020

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Saint Luke's Response
1mo
Thank you for sharing your insight on Saint Luke's, part of BJC Health. We wish you the best in your career endeavors!
1.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

you can get your MA for free

Cons

Low pay, no sick time, benefits aren’t great, managers will gaslight you into thinking whatever is in their benefit, stressful, seeing unlimited amounts of patients you have to see, managers don’t care if you can’t afford cost of living or anyone in the system. They think $22 is more than enough even when working for 8 years and being loyal. When you advocate for a better pay they tell you that you are basically making what someone would in 15+ years of service. They don’t do increases on cost of living. Merit raises are .40-.60 cents for most of front desk and MA no matter how hard you work.

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