US health Insurance claims process - Senior Process Consultant Sagility Employee Review

5.0
Aug 1, 2023
Recommend
CEO approval
Business outlook

Pros

Having 3.8years in Claim Adjudication professional HEALTHCARE Department Experience in Claims forms Reviewing and processing the under workers composition Claims and KFI-key From Image related projects. ● Extensive professional experience in auditing, PMR audit Claim pending review claim managing Optum pend Claims KFI Claims and giving tasks complete to EOB Claims. ● Experience in KFI Claims review and processing the CMS-500 and UB-04 bills, non-format Claims, send back Claims and EOB – explanation of bills. ●Experience in audit queue, auditing the claims and processing the medical and hospital, non-format, send back, optum bills

Cons

• Good experience in the audit queue and auditing the KFI Claims. • Good experience in the SME queue claims, auditing the high dollar claims. • Good experience in then revaluation audit queue claims. • Having knowledge in managing the client mails making action plans and giving good responses to the clients. • Understanding the requirements planning to do work based on old dated claims and supporting the clearing the TAT. • Having good knowledge for team handling and giving clarification for the claim and supporting the team requirement. • Having Good understanding of difficult situations to solve the easy way good understanding and fast learning having capability for difficult situation to resolving capacity. • Intermediate to advance understanding of the other process claim bills and pending release Revaluation Optum. pending release and non-format claims review.

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Sagility Response
2y
Thank you, we appreciate your valuable input. As a company, we continuously strive to better our employee services. We assure you that we take every suggestion / input seriously. Please write to us at LetUsTalk@sagilityhealth.com

Explore other reviews about Sagility

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Job is remote and people are friendly

Cons

Pay could be better but job is fully remote

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Sagility Response
1w
Hi, Thank you for leaving us such a wonderful input. We are elated that you loved your experience. We put the experience and satisfaction as our priority, and your words reaffirm the hard work we put in every day. Again, thank you once again for your kind words.
2.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

Sagility Health provides an opportunity to gain experience in healthcare claims processing and work with a large healthcare client. The remote work setup and standard daytime schedule are positives, and the role can provide exposure to healthcare operations and insurance processes.

Cons

My experience was challenging due to inconsistent guidance and unclear documentation requirements. There were situations where quality expectations seemed to change depending on who was providing feedback, making it difficult to feel confident that work was being completed correctly. Communication between teams and leadership could be improved to ensure employees receive consistent direction and support. Training and ongoing coaching varied depending on the individual providing assistance, which sometimes created confusion and unnecessary stress. For a role that requires accuracy and attention to detail, having clear and standardized expectations is essential.

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Sagility Response
2d
Hi, thank you for bringing this to our attention. We would like to understand more about your experience and possibly guage how we can help. Please write to us at LetUsTalk@sagilityhealth.com
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