Training is easy, but management support lacks - Member Service Representative Sagility Employee Review

2.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Easy to follow training Systematic work flow Not a hard job

Cons

Rude and disrespectful customer Lazy mangers that never followed through on assistance for open enrollment season

Explore other reviews about Sagility

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Job is remote and people are friendly

Cons

Pay could be better but job is fully remote

1.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Ability to be remote in the comfort of my home and the great team I had that will be lifelong friends.

Cons

1. The $5000 end of contract bonus that was promised to us at completion of our contract, never was given to us. 2. Contract ended a month & a half before it was supposed to. 3. Micromanagement is unbelievable especially with the two Ai systems they’re going to incorporate - very invasive in my home. Don’t like that at all. 4. We were always given the runaround when we asked about the bonus, metrics, etc. - no one could ever give us a straight forward answer.

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