decent but could be better - Tier II NOC Associate SageNet Employee Review

2.0
Mar 27, 2023
Recommend
CEO approval
Business outlook

Pros

Work from home multiple times a week. Good place to build on networking fundamentals knowledge

Cons

Unfair workload distribution (some people avoid taking calls), because managers only look at number metrics to measure performance, leading to workers "gaming the system". The work is moreso a call center than a network operations center. Knowledge is somewhat gatekept by higher tiers, they are belittling when lower tiers ask questions. low pay compared to other jobs in the network/IT industry

Explore other reviews about SageNet

5.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Positive, Friendly Culture Learning and Development Wellness Programs

Cons

My tenure there was exceptionally positive. I found the culture and the work environment to be highly supportive, I didn't encounter any significant drawbacks. It was a role that aligned well with my professional values and allowed me to focus entirely on delivering results.

2.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

I think the salary was decent for someone without a similar work experience.

Cons

The managers and majority of the people here are not nice! Or maybe that depends on which department you're working in. But my experience with our manager and department was awful! Everybody was unpleasant! If they're not in a bad mood, they're in a terrible mood!!! It's like there's no positivity here. People were always hostile and unfriendly!

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