Pros
In comparison to the former management company before Sage took over, Sage is fine. They offer PTO (3 hours per pay period) Sick pay (3 days per year) discounted health, vision, and dental, 401K with company matching (3%). At my hotel, people aren't denied time off requests.
Cons
Management is always unavailable because Sage loves conference calls, forecasting, and meetings, and compliance audits. as a line level employee you don't get the support needed from management because they aren't available. They took hospitality and made it not fun anymore. Since coming to Sage nearly 3 years ago I've applied for 4 promotions, and haven't moved up or learned anything new, because managers are too busy to teach. So the opportunity to move up within your own hotel is difficult especially when no one is available to show or teach new skills. Sage Hospitality is located 2,000 miles away and doesn't understand the market or special events that fill the city loves overselling our hotel, even when there is no place to walk to, but as a line level front desk agent who has no incentive to sell out, 98% occupancy with no walks is better than 100% occupancy with 1 walk. Also it's a hotel, so the hours aren't ideal. everyone else leaves at 5, and you're stuck until 12. Since Sage took over in Charlotte (4 hotels) they've lost 5 General Managers in 3 years.
