Good Community - Customer Support Expert Sage Employee Review

4.0
May 23, 2024
Recommend
CEO approval
Business outlook

Pros

Very community based workplace Managers do care about you and their team Loads of oppertunitys working in the global HQ Competitive pay and bonus Oppertunitys to develop and take on new skills Lots of benifts including company pension, tech schemes and share saves Work from home available Work pc and monitors provided Open to Feedback across the whole business

Cons

Upper managment only seem to care about numbers/kpis and at times. Often when new releases come out for products or new features they are rushed, not communicated among tech support so customer phone confused and their support is equaly stumped. Tend to opt for quick fixes and are reactive to issues instead of pro-active leaving it all to tech to sort out as long as they hit their lauch date.

Explore other reviews about Sage

5.0
Feb 4, 2026
Recommend
CEO approval
Business outlook

Pros

Very good Very flexible Everyone nice

Cons

No cons It was a great experience

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