Flexible and Caring Company - Customer Care Representative (CCR) Safelite AutoGlass Employee Review

5.0
Oct 16, 2024
Recommend
CEO approval
Business outlook

Pros

Flexible- offer Early outs, Days WO pay off, weeks and month without pay off (DWOP), PTO Paid time off accrued Caring- they are family oriented and care about families Communication- they Communication changes and hold weekly team meeting to keep you on track Meetings- one on one and team coaching Growth opportunities- opportunities to grow and make more money! Grow at your own pace! Stress free- easy going calls Remote -work from home Offers many schedules full time and part time Benefits are great Upbeat, positive work experience Team support and engagement Door always open policy Fair and considerate coaches Commission for sales

Cons

I have No CONS to list!

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Safelite AutoGlass Response
1y
Thank you for taking the time to leave a review! Our goal is to provide the tools, information and resources to position you for success, along with support and opportunity for a rewarding and fulfilling career.

Explore other reviews about Safelite AutoGlass

5.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Making bank bro. Driving Range Rovers

Cons

There are none. Best place ever

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Safelite AutoGlass Response
2d
Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.

Cons

Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.

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Safelite AutoGlass Response
2w
Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.
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