Not great but not horrible - Field Service Representative Safelite AutoGlass Employee Review

2.0
Jul 13, 2024
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and opportunity to work from home

Cons

poor management company wide and very little room to move up

avatar
Safelite AutoGlass Response
1y
Thank you for taking the time to provide feedback. We want to invest in our most valuable asset, our people, and strive to provide opportunities as we continue to grow as an organization. If you have ideas for us to implement based on your experience, please email us at PeopleDirect@safelite.com.

Explore other reviews about Safelite AutoGlass

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Good starting pay and training program

Cons

Customers aren’t always nice and like to hang up on you

3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.

Cons

Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.

avatar
Safelite AutoGlass Response
1w
Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.
See reviews by: Helpful|Rating|Date|All