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      Safelite AutoGlass

      Engaged employer

      Safelite AutoGlass reviews

      Work from opportunities, wish we didn't have sell expensive wipers. - Special Services Representative Safelite AutoGlass Employee Review

      4.0
      Jan 15, 2024
      Special services representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, internal promotions, benefits for full time employees, and semi flexible schedule.

      Cons

      We had to pitch windshield wipers on essentially every call, they pushed it really hard. The wipers were not cheap, so it was not an easy feat to hit your numbers and be able to reap the benefits of your sales. They did offer $1-$3 per wiper sale if you had met or exceeded your KPI numbers, but again it wasn't as easy to sell as they made it out to be.

      Explore other reviews about Safelite AutoGlass

      5.0
      May 6, 2026
      Special service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work team was awesome

      Cons

      Back to back calls and angry customers

      avatar
      Safelite AutoGlass Response
      1mo
      Thank you for taking the time to share your experience. We value your opinion as a former associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      3.0
      Jun 3, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      There is so much I love about Safelite. I love the other employees. I love the fact that I get good benefits as a part time employee. I love the products.

      Cons

      Between my experience with HireRight for my background check with this company and the constant problems with the VDI that everyone in my training class has had, my experience as a new employee has been one of the most confusing and stressful that I have ever dealt with. A company as well established as Safelite that offers the kind of quality service that Safelite offers (which I can attest to having been a customer previously before I worked here) is not compatible with these faulty systems.

      avatar
      Safelite AutoGlass Response
      1w
      Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.
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