Don't WASTE your time - Customer Service Representative/Sales Safelite AutoGlass Employee Review

1.0
Mar 8, 2019
Recommend
CEO approval
Business outlook

Pros

-Hire Quickly -Weekly Pay -Free Coffee/Sometimes popcorn -Security on premises -Clean Call Center

Cons

-Trainers show favoritism -Part-time hours -Unrealistic dress code -Pay incentive isn't enough or worth it for the amount of work you have to do

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Safelite AutoGlass Response
7y
Thank you for your honest feedback. We appreciate that there are some things you enjoy about your role; however, we understand that there is also room for improvement. We are sorry that your experience isn’t living up to expectations. Your comments are much appreciated. Please reach out to your People Business Partner or call the People Direct Helpline so that we can ensure these and any additional issues are addressed.

Explore other reviews about Safelite AutoGlass

5.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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