Good company, good benefits, long hours - Technician/Installer Safelite AutoGlass Employee Review

4.0
Aug 29, 2017
Recommend
CEO approval
Business outlook

Pros

Good pay, started at $14/hr but in February 2017 they increased starting pay to $16/hr company wide (by company wide I mean every city and state across the US). Benefits were good I paid roughly $50/week for health, dental, and vision insurance. 2 weeks of paid time off. Company van with gas card (could be brand new van or old van depending on what city you're in). Lots of hours so if you're looking for Overtime it's almost a guarantee here

Cons

Management will run you into the ground during busy times, you could work 8 hours one day and 12 the next. On several occasions I ran into problems getting the windshield out (replacing a windshield is not as easy as you might think) and tried to call management only to find out they were already home for the night already and the next closest installer was 45 minutes away. Worked till 8-9 pm on several occasions. Also the surveys that effect your potential weekly bonus do not work in your favor (it's easier to lose the bonus than it is to get it). I believe this is because more people would rather complain than give positive reviews. They talk a lot about the importance of work life balance yet don't care how much overtime you work so long as they are home by 5.

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Safelite AutoGlass Response
8y
This is very good feedback; thank you for sharing. Your honest review will help shape the future of Safelite. I encourage you to also share your feedback with your leader and PBP, and use the surveys as a way to share suggestions for improvement.

Explore other reviews about Safelite AutoGlass

5.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Cons

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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