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      Safelite AutoGlass

      Engaged employer

      Safelite AutoGlass reviews

      Do Better Safelite - Technician Safelite AutoGlass Employee Review

      1.0
      Feb 9, 2026
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      You don't work nights or Sundays

      Cons

      Don't let them kid you, shareholder value is the ONLY priority. The pay model was just changed without notice in favor the company paying you less over time. Nothing is certain in your day. You can get a text from your boss on your way to work letting you know that the shop does not have enough work for you that day and instructs you to stay home with no pay or choose to take PTO. Overtime not optional during Summer peak season, which can be good until you hit the winter slow season. Your hours tank, you work out of different locations wether you like it or not. You get added jobs wether you're overloaded or not. Talk to any Tech about what I've listed. The list goes on and on.

      avatar
      Safelite AutoGlass Response
      4mo
      We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 19, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good starting pay and training program

      Cons

      Customers aren’t always nice and like to hang up on you

      avatar
      Safelite AutoGlass Response
      4d
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      1.0
      Jun 24, 2026
      Master technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Tons of extra overtime pay, opportunity for your pay to change by 5 or 10 percent in either direction twice a year, completely free from corporate communication, bonuses will be held and never paid out so you dont have to worry about saving it yourself! Cheers to the belron "thank you" (more like a belron "screw you") they gave us years ago and I never saw a dime of before I left.

      Cons

      Surprise! Six day weeks. Maybe 7 we dont know. Whoops all loaned out to other shops, little to no warning or planning You dont matter to anyone in your chain of command They want you to feel like you can talk to them.. but not to actually do it. No follow up from management, everything is out of their hands and yadda yadda yadda

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