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      Safelite AutoGlass

      Engaged employer

      Safelite AutoGlass reviews

      Cooperate America at its finest - Store Manager Safelite AutoGlass Employee Review

      2.0
      Oct 3, 2025
      Store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      benefits package is absolutely amazing because it is an international business.

      Cons

      No help from district level and above. Extremely unrealistic goals are shoved down your throat and somehow you must poop it out and make it smell nice right on all of your technician's clipboards every single morning. AND THEN somehow make all the customers happy that the system over booked ON TOP of an undertrained technician (90% of them now because of turnover) that just cost the company 74k totaling a 2024 tundra.

      avatar
      Safelite AutoGlass Response
      8mo
      We appreciate you informing us about your experience and take these concerns about our leadership very seriously. We are dedicated to living up to our core values and making Safelite a supportive and caring place to work. Your feedback is important as we strive to make continuous improvements. We would appreciate the opportunity to address your concerns in more detail. Please reach out to PeopleDirect@Safelite.com with a detailed statement of your concerns so we can address the situation.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 19, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good starting pay and training program

      Cons

      Customers aren’t always nice and like to hang up on you

      avatar
      Safelite AutoGlass Response
      5d
      Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.
      1.0
      Jun 24, 2026
      Master technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Tons of extra overtime pay, opportunity for your pay to change by 5 or 10 percent in either direction twice a year, completely free from corporate communication, bonuses will be held and never paid out so you dont have to worry about saving it yourself! Cheers to the belron "thank you" (more like a belron "screw you") they gave us years ago and I never saw a dime of before I left.

      Cons

      Surprise! Six day weeks. Maybe 7 we dont know. Whoops all loaned out to other shops, little to no warning or planning You dont matter to anyone in your chain of command They want you to feel like you can talk to them.. but not to actually do it. No follow up from management, everything is out of their hands and yadda yadda yadda

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