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      Safaricom

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      Customer Care Executive - Customer Experience Executive Safaricom Employee Review

      2.0
      Dec 2, 2022
      Customer experience executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Medical insurance and airtime allowance

      Cons

      There are no avenues for career growth. One can stay in the same position for up to 10 years

      Explore other reviews about Safaricom

      5.0
      Aug 20, 2025
      Customer support
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with a lot of exposure

      Cons

      No con since I enjoyed

      4.0
      Jan 22, 2026
      Legal
      Recommend
      CEO approval
      Business outlook

      Pros

      Good salary for contracts and temporary roles

      Cons

      Time is well segmented, bulky but well segmented

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