Challenging call center job - Associate Customer Service Engineer SWIFT Employee Review

4.0
Nov 24, 2012
Recommend
CEO approval
Business outlook

Pros

Excellent benefits, great co-workers, and good working environment

Cons

Working constraints (KPI's), LEAN, - company restructuring - no stability for employment. Not up to date technology wise

Explore other reviews about SWIFT

5.0
Jun 2, 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

It’s wonderful to work at. Great benefits

Cons

None that I can really think of

2.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Nice offices. Great colleagues. Interesting work. Truly great healthcare International travel

Cons

Poor senior management and too many middle managers Terrible performance management approach related to who you know not what you do. Good engineers are leaving because there are no promotions and the pay has fallen far behind other companies

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