SWIVEL - Toxic leadership, sinking ship - Anonymous employee SWBC Employee Review

1.0
Jul 17, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some very talented people in the org, unfortunately they are unable to operate at peak potential due to unnecessary roadblocks and micromanagement by the SWIVEL “executive leadership team”. Often times they burn out and leave after a year or two.

Cons

SWIVEL transactions (swbc) is by far the most hostile & toxic work environment I have experienced in two decades of working in financial services. There is absolutely zero strategic direction, the product roadmap is non-existent, and clients are leaving en-masse. Regardless of position or level, expect to inherit garbage projects, be provided vague and/or no direction, and adhere to unclear & ever changing expectations. Then blasted by the swivel “ceo” and “cto” on calls in front of your peers when intangible project milestones are not met. Expect to deal with an “executive” leadership team that does not empower anyone to make even the smallest decision without their approval. Expect to deal with an executive leadership team who promote favoritism and target anyone who disagrees with them with harassment and bullying behavior. Expect to deal with a “cto” that takes zero accountability for massive platform outages that occur multiple times per week. Expect to deal with a product team that, when asked for revenue projections for products/features that cost millions of dollars (and years) to develop, says they don’t exist and are impossible to calculate. Expect to deal with a culture that promotes managing out employees who question the direction of the company and the decisions of the ceo. Expect to join a company where every department has experienced at minimum 50% (often >100%) employee attrition over the past 18-24 months. There are hundreds of other fintech/financial services companies out there that pay better, have better culture, and actually know how to build and maintain a high performing team. Don’t waste your time here.

Explore other reviews about SWBC

5.0
May 11, 2026
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Pros

Good pto & team management

Cons

No work from home or schedule flexibility

3.0
Jun 7, 2026
Recommend
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Pros

Good benefits available to employees

Cons

No longer hybrid available only to some employees

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