Senior Customer Service Representative - Customer Service Specialist SKF Employee Review

3.0
Feb 2, 2023
Recommend
CEO approval
Business outlook

Pros

Employees are committed to providing an excellent service to customers regardless of their working environment. Employees share their own experiences and knowledge whenever possible. Employees are reliable both within the organisation and out-and-about with their customers.

Cons

Recognition is short-lived and the current MD has broken the spirit of the employees as he climbs his own ladder to success. Employees are now just a number and if the employee doesn't make him shine then they are out. It is very sad. Where there was once an excitement to go to work or be at work, the atmosphere is now similar to a graveyard.

Explore other reviews about SKF

5.0
May 27, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The employment management and development was good

Cons

I don't see any concerns

2.0
Feb 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, 8% 401,k match, great health insurance

Cons

They do not pay men and women equal, they pay new hires more, they won't upgrade systems and expect employees to work 12+ hour days for close due to so many system limitations and the "robots" they have to post JEs are the bane of all accountants.... Why we have to wait 2-8 hours for a JE to post is a joke. Their work around is to have someone in another country work even longer hours to post it manually....you are a machine not a person to them.

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