A company that changed a lot while I was there - Sales SHI International Employee Review

3.0
Mar 13, 2011
Recommend
CEO approval
Business outlook

Pros

A pretty flat management structure makes decisions quick, but almost all power is concentrated that way. Also it's a company of fierce loyalty to old timers who may not be the right people for the company today. It's run almost like two companies, one very typical for churn and burn smb sales, and one very traditional, for enterprise, value-add, long term, huge company clients.

Cons

If you got in back in the beginning, you might be golden, but getting in now you'll be a number. That's OK for some people, and it is still a good company that wants to do the right thing for its clients

Explore other reviews about SHI International

5.0
Apr 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and people to work with

Cons

Salaries don’t usually reflect market value

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SHI International Response
2mo
Thank you for sharing your experience at SHI. We’re glad to hear you enjoy the atmosphere and the people you work with. We also appreciate your feedback regarding compensation, as we continuously review our programs to remain competitive and aligned with market trends. If you want to provide additional context, please reach out to SHIfeedback@shi.com
2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

This may be a good place to start in order to gain experience in the industry at the entry level. Beyond that it should be a stepping stone.

Cons

The Glassdoor numbers say a lot. Only 50% of the people who work here would recommend to a friend or colleague. In school, 70% is 1% away from failure. SHI is 20% below failure. To add, 53% of the people who work here have a negative outlook on the company's future. That seems like a trend in the wrong direction. If your career is an investment in your life, that needs to be considered before investing a career into SHI.

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SHI International Response
1w
Thank you for your feedback and for your many years with SHI. We’re sorry to hear your concerns around culture and outlook. Creating a supportive, transparent environment where employees feel comfortable speaking up is a priority, and we’re actively working to strengthen this across the organization. We appreciate your perspective—please feel free to share more at SHIfeedback@shi.com.
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