Let Them Eat Cake - Operations Specialist SHI International Employee Review

1.0
Aug 2, 2023
Recommend
CEO approval
Business outlook

Pros

There are no Pros that outweigh the tremendous amount of Cons

Cons

I'd like to preface this review by pointing out that every time the company comments on here asking for a reviewer to send them an email, it's to a non-anonymous inbox which they could then use to retaliate against you. I have been with this company for over half a decade now and in that time I've seen departments get worse and worse due to a lack of training and leadership from their management teams, which causes them to heavily rely on other facets of the business that were not intended to act as a resource in that capacity. This in turn causes those portions of the business to continually be overtaxed to the point of rapid turnover and a general loss of the skill sets needed to have those teams function in their original roles. Compounding this is a severe pay disparity between the highest levels of the company and the average employee to the point where many are being priced out of the area they live in while being told, whenever the issue of stagnating wages is brought up, it's an emotional response and we won't always see eye to eye. When the "generous" bonuses that SHI gave out as a one time boost for employees wasn't enough to even keep up with inflation are shoved back into employees faces, as if we should be groveling to a billionaire for allowing us to fight over table scraps, it's clear there is a different reality those in the C-Suite exist in. Of course monetary compensation is going to be a point of contention that has an emotional response attached, that doesn't make the subject any less important to have an open dialog on. Company culture is another thing that is constantly harped on as "what employees really care about" when the reality is instead of spending so much extra money on the corporate equivalent of "pizza parties to mollify the drones", they should be investing into their employees. People are not leaving the company in droves because they haven't had as many fun activities in the parking lot, they are leaving for higher salaries and companies that actually respond to concerns instead of glossing over them or gaslighting their workers.

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SHI International Response
2y
Thank you for taking the time to provide feedback. We are very disappointed to hear your overall experience at SHI was not positive, although we appreciate you bringing these issues and concerns to our attention. Please consider taking this offline to SHIfeedback@shi.com, a non-confidential alias, with additional information so we can continue to improve and escalate accordingly.

Explore other reviews about SHI International

5.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They treat their employees well for the most part

Cons

Pay can be low at first, but you can earn a lot more eventually

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SHI International Response
1mo
Thank you for taking the time to provide your feedback. We are grateful for your five-star review. It makes us happy to hear that you are happy - SHI cares for our employees, and we will be sure to share your comments. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.
2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

This may be a good place to start in order to gain experience in the industry at the entry level. Beyond that it should be a stepping stone.

Cons

The Glassdoor numbers say a lot. Only 50% of the people who work here would recommend to a friend or colleague. In school, 70% is 1% away from failure. SHI is 20% below failure. To add, 53% of the people who work here have a negative outlook on the company's future. That seems like a trend in the wrong direction. If your career is an investment in your life, that needs to be considered before investing a career into SHI.

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SHI International Response
1w
Thank you for your feedback and for your many years with SHI. We’re sorry to hear your concerns around culture and outlook. Creating a supportive, transparent environment where employees feel comfortable speaking up is a priority, and we’re actively working to strengthen this across the organization. We appreciate your perspective—please feel free to share more at SHIfeedback@shi.com.
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