Unique customer and employer focused company - Anonymous employee SFM Mutual Insurance Employee Review

Insurance can get a bad rap for companies that are more focused on the bottom line over service to policyholders. SFM is unique in how it focuses on service and doing the right thing for claimants to improve their outcomes. Employees are given resources and rewarded for show empathy to claimants. SFM Management is fairly flat and executives are well known around the company which creates a more open environment. SFM is very involved in the community with their charitable contribution program and the SFM Foundation. Employees are encouraged to support charitable causes and give back to the community. Flex work hours are offered and work life balance is excellent and encouraged Team members are expected to collaborate and take responsibility of challenges A very tenured workforce of very sharp and friendly people Outstanding benefits program