Dysfunctional company. - Online Sales SF Planet Employee Review

1.0
Aug 20, 2014
Recommend
CEO approval
Business outlook

Pros

There are not many positive things about SF Corporation. I can say some of the people are great, working in Online Sales you get to work with great co-workers and are left alone to do your job. Another bonus you get to listen to music while you work.

Cons

There are two groups of people at this company. The family and the non-family. The family get promoted to manager positions with no prior experience and knowledge of how to do their job. The non-family members get pushed around, treated unfairly and get blamed for the mess ups of the managers. They continuously make unwise accounting and business decisions that affect the company daily. They would rather satisfy their ego and fail or pass on a sale than admit one of the non-family workers were right. They also pay well below average salary for all positions involved, turnover rate is extremely high and they did offer benefits but began to strip them away when business was starting to lose money.

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SF Planet Response
11y
Thank you for your feedback. We would like to address the comments from our perspective. Just like he said, we are creating a workplace where employee can feel relax, stress-less at the level of their performance. According to a survey conducted by the National Life Insurance Company, four out of ten U.S. employees state that their jobs are "very" or "extremely" stressful. Stress exist in any workplace, but we are doing our best to keep it low. If you are working in an office, you do get your own space with minimum supervision from your superior (we want it this way, so our managers can concentrate on planning, not micro-managing). If you are self-motivated, independent, and proactive to contribute ideas and efforts, you will grow up in rank very fast. It is the same for us to keep a good employee like you. Internet retailing is a very new industry, with updates and new things everyday. 90% of our employees are hired with no prior experience in this industry (ask your colleagues), so do not bring out the family card to play politic, that the family members have inadequate qualifications. They are only 7 family members out of the 90 employees, and most of them have worked with the company before many are hired. In another word, they hold the longest experience than many of the employees. And yet, they are always prepare and are learning new things everyday, so speak to them and in the meeting for any new ideas and contributions for anything that you can help the company to grow. They are Asian, and it does not mean any Asian in the company are related to them (apply your common sense, use your brain). The 4 C-level management are family. They have strong passion to see employees grow and excel in their life. It is rather a true joy to see their company work for the good cause, creating jobs and opportunity to the community and people around them. If you are employee, but you have yet to speak to any of them, I would encourage you to speak out and see how they handle your questions. We have open door policy, managers door are wide open (unless they are in a meeting), this is to encourage people to talk to them. If you think the people in the family is not doing anything, I ask you to think twice - they grow this company from 5 to 90 employees today, and is still growing. These successes are achieved by all the employees who stay focus and work hard for, not those who come in to find fault, self-pity and blame the 'family'. All pay grade is according to job experience, qualification and your performance. If you feel you are really good you can propose for a reasonable raise. It is interesting that this reviewer seem to know everyone's pay rates when he/she made such as statement here. Every person perform differently in job; if you are positive, self-motivated, never give-up, you will excel in any job.

Explore other reviews about SF Planet

5.0
Mar 22, 2018
Recommend
CEO approval
Business outlook

Pros

I was in the customer service position. The job is not very challenging and it routine base. Sticking to it you may work your way to a senior position in about 2 years and then potentially to move around to other department to learn new things. They offer a flexible growth path to your career and there are many opportunities to try new things everyday.

Cons

Quiet. Not much of dynamic.

1
2.0
Jul 3, 2025
Recommend
CEO approval
Business outlook

Pros

Flexible work hours, casual clothing

Cons

managers constantly changing what they want, no set work routine, always being told "you can do more", time sheets (but theres literally no work to do for 8 hours straight), no one really jokes around (very rigid environment] just not fun in general.

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