Very understaffed, you will be on the phone all day. - Call Center Representative SEIU Employee Review

Training is lacking, the call volume is so high that you barely have time to learn anything. You will be on the phone all day. Pretty toxic environment as well where you feel like you can’t take sick days since it’s so understaffed. If you asked the supervisor any question regarding help, she was very reluctant to do so, almost like she was too bothered to help,