Typical travel job - Implementation Specialist SCC Soft Computer Inc. Employee Review

Management, Flexibility and Office Culture

Pay could be a lot better.

Lunch Program, Remote 3 days a week (for most salary positions), good for entry level work for the technical fields only. The health insurance is good too, as the company pays up to 90% of the premium and have mobile services stop by to perform cancer screenings. They also recently added cycling equipment, massage chairs, and table tennis. You get a chance at a annual performance evaluation, and I've never had a low raise or didn't get a bonus (except for the year the pandemic started, which hurt the company so everyone understood). Internal promotions and transfers are also available; many employees start out as front desk to eventually be one of the best senior technical specialist.

The management team and much of the staff does not understand or respect the project management profession. There’s a strong cultural mindset that “anyone can do project management,” which is reflected in low pay, no recognition for achievements, and no development. Ironically, while they require project managers to have 5+ years of experience and prefer certifications like a PMP, leadership within the PMO (including the manager and director) has very limited project management experience (great managers, but lack perspective). There is little to no investment in the PMO, and there are minimal opportunities for growth or mentorship. Most learning is self-driven or dependent on support from other PMs. Workloads are excessive, with each PM managing 6–10 highly complex projects at once. This leads to constant firefighting, handling urgent issues, compensating for missed deadlines from R&D, and working around poor coordination across teams. In addition, implementation management struggles with accountability and execution, which further increases the burden on project managers. Overall, the environment is highly stressful and unsustainable. I would not recommend roles such as Project Manager, Client Relations Manager, or Account Manager.