MEH - Anonymous employee SCAN Health Plan Employee Review

3.0
Mar 21, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They seemingly feed you once a week, and all of the free coffee, tea, and hot chocolate you can stomach. I will say the CEO seems to attempt to engage and understand what the front line Phone Representatives face in their day to day job functions. However. They did have a decent training program so Kudos to those whom put together that piece for the company.

Cons

While I believe there are a few genuine "leaders" in the ranks of Manager, Director and Supervisor...there are several that are a poor excuse. Micro Managing, who enjoy humiliating people in front of others with their delivery style, and have hand selected a few minions among the lower ranks whom are down right atrocious excuses for being seemingly groomed into roles within the organization that would be considered in many organizations as a leadership path.

Explore other reviews about SCAN Health Plan

5.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

• I learned to have empathy for our clients. • I acquired leadership skills too. • Proper balance of independence and support • on the job • Guidance from the higher-ups • Policies are updated regularly to be more in tune with employees’ needs. • 4-day workweek (I get Mondays and Tuesdays off.) • Fair salary and perks like hybrid setup, tuition reimbursement, and wellness benefits.

Cons

It’s stressful to handle grievances and appeals. You must have the stamina if you want this kind of job.

2.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

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SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
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