Not hard to stick around - Member Service Representative SCAN Health Plan Employee Review

• I learned to have empathy for our clients. • I acquired leadership skills too. • Proper balance of independence and support • on the job • Guidance from the higher-ups • Policies are updated regularly to be more in tune with employees’ needs. • 4-day workweek (I get Mondays and Tuesdays off.) • Fair salary and perks like hybrid setup, tuition reimbursement, and wellness benefits.

It’s stressful to handle grievances and appeals. You must have the stamina if you want this kind of job.

You will learn how to chase numbers. It can be a useful skill to learn. It can also be completely draining.

This place is filled with arrogant, incredibly nasty, and disrespectful people. Sadly, those people hold all the power. Here, your value is reduced to metrics and numbers. The pressure is suffocating and can destroy your peace of mind. Do not let a job consume you. Be warned!