Uncertainty Can Be Insanely Stressful - Anonymous Employee- Former Employee SCAN Health Plan Employee Review

2.0
Mar 9, 2026
Recommend
CEO approval
Business outlook

Pros

If you are looking for a steady job that pays well, this is the wrong choice. Please avoid working here for the sake of your sanity.

Cons

Things are quite unpredictable here. Leadership changes happen often, and employees are always left guessing as to what will happen next. This uncertainty makes each day stressful. This uncertainty also means that employees are never sure of their long-term plans. The pay is so ridiculously low that it seems like a horrible joke. Moving up the ladder is also quite difficult. So, this is the worst choice for those who need career growth and stability. One more thing I'd like to highlight is that I wasn't fond of outreach. It wasn't my dream job. So, I quit sooner than planned. Now, I am doing something I love for an employer I like.

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SCAN Health Plan Response
3mo
We regret hearing about your negative experience. While we understand that every experience can differ, the environment you described does not reflect the culture we strive to foster at SCAN—a workplace where our Rebels (employees) feel valued, supported, and empowered to grow personally and professionally. We understand that change can feel unsettling at times, and we want to acknowledge that SCAN has been experiencing a period of rapid growth. While this growth has brought necessary adjustments and organizational changes, it also represents a positive and exciting stage in our journey, allowing us to expand our impact, create new opportunities, and strengthen long-term stability for our employees and members alike. Throughout this period of growth, we remain fully committed to transparent communication, professional development, and fostering an environment of trust and collaboration. And with 91% of employees saying that SCAN is a great place to work according to our Great Place to Work survey—we believe we’re headed in the right direction. That said, as we’re always looking for ways to further strengthen our company culture, our leadership also maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.

Explore other reviews about SCAN Health Plan

5.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

• I learned to have empathy for our clients. • I acquired leadership skills too. • Proper balance of independence and support • on the job • Guidance from the higher-ups • Policies are updated regularly to be more in tune with employees’ needs. • 4-day workweek (I get Mondays and Tuesdays off.) • Fair salary and perks like hybrid setup, tuition reimbursement, and wellness benefits.

Cons

It’s stressful to handle grievances and appeals. You must have the stamina if you want this kind of job.

2.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

6
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SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
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