Absolutely abhorrent place to work - Rather Not Say. SCAN Health Plan Employee Review

1.0
Feb 6, 2026
Recommend
CEO approval
Business outlook

Pros

Salaries are higher than market. Benefits are good. If you have a toxic nature or throw people under the bus, you will do well here.

Cons

Leadership is really immature starting from the top. Governed by a board that does not care about the toxic culture here. People that are good at their jobs and are well liked seem to disappear overnight with little to no explanation. If explanation is given, it is blamed on the departed employee. Turnover is very high making it hard to do your job, no matter which department you are in. The CEO clearly loves the spotlight but is hypocriticul because what is on Linkedin does not match the company culture. Careers go to flounder here. Finding a job is hard but still avoid this place. Company and leadership change directions every second and you are left to fail as an employee.

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SCAN Health Plan Response
4mo
We regret hearing about your negative experience, but are glad to see that you enjoyed our robust benefits offerings during your time here at SCAN. While we understand individual experiences can vary, we want to be clear; the environment described does not reflect the culture we work hard to cultivate at SCAN – a workplace where our Rebels (employees) can feel heard, valued, and connected to our mission of keeping seniors healthy and independent. Leaders at SCAN are expected to stay closely connected with the work and teams at SCAN, actively engaging across all levels to understand challenges and continuously drive improvement. Similarly, employment decisions are made carefully with the best interests of our members and employees in mind to ensure we continue to serve our mission effectively. Our board and CEO remain deeply committed to SCAN’s mission, and messages shared publicly are a genuine reflection of those efforts to hold ourselves accountable to our standards. With 91% of employees saying that SCAN is a great place to work according to our Great Place to Work survey—we believe we’re headed in the right direction. As we’re always looking for ways to further strengthen our company culture, our leadership also maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.

Explore other reviews about SCAN Health Plan

5.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

• I learned to have empathy for our clients. • I acquired leadership skills too. • Proper balance of independence and support • on the job • Guidance from the higher-ups • Policies are updated regularly to be more in tune with employees’ needs. • 4-day workweek (I get Mondays and Tuesdays off.) • Fair salary and perks like hybrid setup, tuition reimbursement, and wellness benefits.

Cons

It’s stressful to handle grievances and appeals. You must have the stamina if you want this kind of job.

2.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

The location is decent enough, and the commute did not make things worse than they already were.

Cons

- There is a very clear in group culture in the office, and if you are not included from day one, you are immediately at a disadvantage. - People stick to the same lunch groups every day with the same conversations, and if you are outside of that circle, you are simply left observing. - Getting basic work answers can become unnecessarily difficult because information tends to circulate only within informal groups that are never openly shared. - Effort and performance do not seem to matter much compared to social placement within the office hierarchy, which appears to be decided almost immediately during onboarding. - Management acts as if none of this exists, even though it is felt constantly by anyone outside those circles.

6
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SCAN Health Plan Response
3w
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that your time at SCAN did not meet expectations. Creating a welcoming, collaborative environment where employees feel connected and set up for success from day one is very important to us. We are continually working to strengthen how teams share information, collaborate, and foster a more inclusive culture where every employee feels valued for their contributions. Thank you again for your perspective and for the contributions you made during your time with us. We wish you the very best in your future endeavors.
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