MMC Customer Coordinator II - Customer Coordinator II Ryder System Employee Review

2.0
Jul 29, 2014
Recommend
CEO approval
Business outlook

Pros

Stong company, new department with future growth. Average health insurance options available

Cons

-Below market hourly rate, poor yearly reviews and below cost of living raises if you lucky. -Micro managed no trust in employee's, promotions only within the department no room for advancement. -Constant change in customer needs, no proper training more of an learn as you go department. -Multiple veterans with the companys best interest in mind, however management fails to fix or resolve major issues with customer relations. -Department works on the point system no real interest in value of employee's at lower levels work/ life balance -Management has no set times to come in to work come as they please. -Hipocrite to policys put in place to include no collaberation amongst other peers. -No set job description constant changing task on hand by multiple supervisiors and managers daily to help better supervisors yearly reviews. -Outsource of work to other companys representing Ryder logo losing customer relations and business.

Explore other reviews about Ryder System

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Great hours, I have an awesome OS and OM. I was salary exempt so if I worked over 40 hours I was paid hourly after that. I was also paid weekly which was extremely nice.

Cons

No relocation assistance for in-state promotions.

3.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

You get to work on real supply chain problems that actually matter to operations, not just theoretical stuff. Remote flexibility is solid and the work-life balance is fair. The tech stack is modern (Snowflake, Azure, Power BI) and if you're someone who takes initiative, you'll get the chance to own things end-to-end. The people you work with day-to-day are genuinely good and most teams have a collaborative culture.

Cons

Growth from senior level and beyond can be painfully slow even when you're clearly doing the work above your role. Leadership and org changes happen often which resets your visibility and momentum with whoever is advocating for you. Some areas still lack clear ownership so things fall through the cracks or land on whoever is willing to pick them up. Pay doesn't always reflect the scope of what you're actually doing.

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Ryder System Response
1mo
Thank you for the detailed feedback. We’re glad to hear you’ve had a positive experience with the team culture, modern tech stack, and meaningful work. We also appreciate your honest input regarding career growth, leadership stability, and recognition, and we will take your comments into consideration as we continue to improve.
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