2.0
Jan 8, 2014
Former employee, more than 3 years
Wilton, CT
Recommend
CEO approval
Business outlook
Pros
Its really not very hard to work at Ryan. Most of the projects are straightforward promotional sites with social media wedged in. You can usually do most of your work in a few hours and spend the rest of your day doing freelance jobs from your desk.
Cons
Nobody with a UX job had any influence over the final product. The IAs were there, apparently to provide wireframes that the company would bill for. These documents rarely had any connection with the final product. Ideas coming from the UX folks were typically dismissed or ignored. UX decisions were often made by account staff who didn't really understand the medium. One in particular didn't understand the difference between a broswer and an operating system on a computer.