Pros
Work from home option is good but your reminded that its a privilege and it can be taken away from the employees at any given moment. Lots of training and if your on a good team with a seasoned manager you will learn a lot. If your on a good team, its a great work environment.
Cons
Pay is extremely low for the area and your constantly reminded that its due to the bonuses but if you have 5-10 people on project and most of them are in senior management you can expect 1/15 of an percent as a compensation. Management gets the majority of the cash while you do most of the work. Bonuses is not based on number of hours its based on seniority. No HR support. If your having an problem with your manager your only option is to look for another job. Upper management will not work with you and moving internally is a joke. All managers talk to each other even before you apply. Ryan's mindset is just hire them and we will teach. So you have employees there with no accounting or tax experience coming from restaurants and mental health fields learning tax and this includes people in management so they are learning as they go. If your there long enough, you will move up in the company by default and not due to your ability. With this mindset, teams suffer with incompetent Managers because they are learning how to be a manager and do not have skills and should not be one.