Pros
The best thing is that they hire intelligent people who are highly motivated to get the job done. Generally, you can depend on people to help if you reach out, and there's a lot to learn if you take the opportunity. The myRyan environment works well and people are grateful.
Cons
- the account assignment system is flawed. A few principals own most of the large accounts and don't like to share, shutting down opportunities for the firm to grow. Arrogance and greed rule the day. - the comp plan doesn't work. A few make 7 figure incomes, but unless you're on an oil and gas account, most lower people suffer from substandard compensation as the promised bonuses are surprisingly hard to achieve - this is due to it being rigged in favor of the client principal who many times does little to nothing, the fact that many engagements shouldn't be performance based, and long timers hogging the most lucrative accounts - what works in Texas flat out doesn't work in many other states. - principals sit on accounts stifling business. I know of many instances where they've been brought great opportunities by underlings but they shut it down. Most principals are myopic and don't know how to cross sell. - Too many rules, too much bureaucracy, and too much hierarchy stifles entrepreneurialism - the only people allowed to be creative either live in Dallas, or are in the inner circle - they bring in great people but pig-headed upper management shuts them down - management is too Dallas-centric and out of touch with the Northeast and west coast. Pay lags well behind the market in these areas and policies (like hotel rates) and account assignments are out of touch. - Management is tone deaf to employees - my coworkers are demoralized due to departures by unsatisfied employees. Upper management doesn't realize the reality of the marketplace, with different tax laws making the business work differently - HR, IT, Facilities, and Finance have been a revolving door - they're overworked, under compensated, management keeps the hamstrung with poor systems and unrealistic, petty policies they have to enforce - training requirement sounds great, but if you're not in Dallas, and at a higher level, boring, mind numbing canned classes are all there are... - poor health insurance, 401k, etc. - cheap, shortsighted cellphone reimbursement policy has made more employees mad than any one single action by management - every purchase takes forever, even if within policy. Approval chains are long, and even $3 of postage must be approved by highest management - is this the best use of their time??