Porsche should revoke their Authorized Retailer License! One of the worst environments and stores to work at. - Sales Ambassador Rusnak Auto Group Employee Review

Where do I start. 1) hours - they give u alternating weekends off, but knowing that you have to be present to make any sales, it is a moot point. They are open on Sunday. Porsche is a boutique brand. There is no need to be open on Sundays. 2) If you have been in auto sales - there are 4 sources of leads - walk in traffic, phone calls, internet leads, and references. If you are not in the internet department, you do not get internet leads. This means you are relegated to walk in traffic, which is LIGHT. Phone calls, which are on an open line, so its whoever picks it up the fastest. The kicker is, Management is not on the same page with their floor sales as they are with their internet department. I had a customer come in on a 2018 Panamera. I was given a 2.5% discount from the older of the two sales managers, and he let the customer walk. Three days later, the same customer was picking up the same panamera, and he received a 7.5% discount from the internet manager. So does one department get one pricing, and the other gets another? Well, internet department sets their own pricing and the floor staff is reliant on the sales managers to dictate their salary. That is not how sales professionals operate. At that point, set a base salary and do not pay on commission, because the managers are dictating their staff's commission. 3) pressure selling. I understand why dealerships have a bad reputation in the country. it is because of stores like Rusnak Porsche of Pasadena. They force credit apps onto clients and force sales. I can understand that when you have distressed merchandise, but this is Porsche. 4) This store is more worried about volume and national ranking instead of making money. Point blank. They feel that with volume, gross comes. That has been proven to not work. 5) This is a terrible Porsche store to work at. I would never advise anyone to buy a car from here or work here. 6) if you are interested in making 35-45k a year, this is the place for you. 7) the inventory is on a piece of paper that is updated once a week. I am sorry, sales happens quickly. Create a digital inventory so your sales staff is empowered and knows what they have to sell. What is this? The 80s? 8) terrible pay structure. It is virtually impossible to break through the first tier system. You receive 10% on the gross on new cars, if you sell between 1-12 cars. After that it goes up. But to sell 13 cars with 12 sales people on the floor, is very challenging and unrealistic.