3rd party concierge company for adventure activities - Client Service Associate RushCube Employee Review

2.0
Apr 16, 2024
Recommend
CEO approval
Business outlook

Pros

There is a company Christmas party

Cons

Client services was a very stressful job because the sales team didn't portray themselves as a 3rd party concierge company. When clients booked nonrefundable tickets at a 1.34 mark up and went to the actual faciltiy and saw they could have got their tickets for cheaper they often called for refunds. Since their contract states refunds aren't given unless for special circumstances we often had to deal with angry customers.

Explore other reviews about RushCube

5.0
Aug 4, 2020
Recommend
CEO approval
Business outlook

Pros

Good training but low pay

Cons

Not many But rough policies

5.0
May 15, 2017
Recommend
CEO approval
Business outlook

Pros

The people at the job alone are a reason to want to go to work. Everyone is super helpful to one another, and get along like a family. I also love the way Rush Cube rewards and cares about their employees. I started at an entry level position, and was promoted rather quickly through the ranks. Rush Cube promotes from within which to me, speaks a lot about the type of company it is, and the importance in which this company regards it's employees. On top of that, the longevity of the employees here is mind blowing compared to many other sales jobs. Unlike companies that churn and burn through reps in hopes someone will stick, management at Rush Cube takes time with the employees to help them further their skills and career in order to insure they are successful. It is absolutely fun and a joy to work with this team.

Cons

I do not have any.

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