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      Rugiet

      Engaged employer

      Rugiet reviews

      Salary - Senior Customer Care Advocate Rugiet Employee Review

      4.0
      Oct 6, 2025
      Senior customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible remote work options for better work-life balance. Competitive compensation and benefits package, including health, dental, and vision coverage.

      Cons

      Work can be fast-paced at times, which provides opportunities to strengthen multitasking skills. Some systems and processes take time to learn, offering a chance to grow professionally. Remote work may limit in-person interaction, though collaboration remains strong through virtual tools. Advancement opportunities are available with consistent performance and initiative.

      avatar
      Rugiet Response
      2mo
      Thank you so much for leaving such a thoughtful review! 🌟 We truly appreciate the time and dedication you brought to our team during your time as a Senior Customer Care Advocate. We are absolutely thrilled that you enjoyed the flexible remote work options and our benefits package. Making sure our team has a great work-life balance while feeling supported is a huge priority for us! We love your perspective on the challenges! Viewing a fast-paced environment and new systems as opportunities to grow, learn, and strengthen your skills is exactly the kind of growth mindset that makes our team so special. It sounds like you really made the most out of our virtual collaboration and always brought a fantastic, proactive attitude to the table. Thank you for being such a wonderful part of the Rugiet journey. We are cheering you on and wish you the absolute best in your next adventure! 🚀 Cheers, The Rugiet Team

      Explore other reviews about Rugiet

      5.0
      Apr 15, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Well balanced, high growth company with a very strong team and low ego environment. Good leadership, culture where everyone is aligned and working together well, lots of exciting initiatives.

      Cons

      It's a startup, that brings standard work flows that can be stressful- moving fast, wearing many hats, pivoting as needed, and trying to do everything with a very high level of quality and output.

      5.0
      Mar 11, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Rugiet is a genuinely low-ego environment where positive impact and strong execution are recognized and rewarded. There’s a huge amount of momentum across teams, and leadership does an excellent job of setting clear goals and outlining exactly how we plan to achieve them. Leadership holds monthly all-hands meetings for sharing these plans. What stands out most is that everyone has a voice. Team members are encouraged to share their perspectives, and those ideas meaningfully influence roadmaps and key decisions. It feels collaborative, aligned, and focused on winning the right way. ...Oh, and it's full remote

      Cons

      The pace is fast and the bar for execution is high, which can feel intense and may not be for everyone.

      1
      avatar
      Rugiet Response
      2mo
      Thank you so much for this fantastic review! "Winning the right way" is exactly the kind of energy we strive for every single day, and hearing that this is your experience is the ultimate win for us. 🚀 We completely agree! Our monthly all-hands meetings wouldn't be nearly as impactful without the incredible ideas and voices from team members like you. It is awesome to hear that you are feeling the momentum and enjoying the collaborative, low-ego vibe. (And yes, we totally agree that the full remote life is a pretty sweet cherry on top! 🍒💻) You also hit the nail on the head regarding the pace. Building something great in the telemedicine space means moving fast and keeping the bar incredibly high. It can be intense, but it’s dedicated, driven folks like you who make tackling those big goals so rewarding and fun. Thanks for being such a stellar part of the marketing team and for helping us keep this incredible momentum going! Cheers, The Rugiet Team
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