Customer Service Representative - Embroidery Department - Anonymous employee Rugged Outfitters Employee Review

Casual work atmosphere, flexible scheduling, snacks and drinks provided free, great sense of teamwork, responsive and respectful management

Busy season is fast-paced and somewhat stressful

Ok pay and you can pretty much wear whatever you want to work

Overworked and under paid nothing but favoritism across the board !!!! The only way you get anywhere with this company is if you babysit the bosses kids or if you chauffeur them around on the weekends!!! They only care as long as your killing your self during the busy season!!! As soon as it slows down they could care less about you!!!! Don’t waste your time working here your better off working at BK!!! The benefits suck there’s no 401K oh and no employee handbook or written company policy. As far as personal/vacation days you don’t even know how many you have as they aren’t put on your paycheck and if you ask “management” they take forever to let you know sometimes you won’t find out if you have any until payday!!! The office manager is a big joke the employees don’t respect him and he gossips about other employees to each other like high school. If you do call out don’t tell them why because your personal business will be spread around the office when you return. I could go on but I think my point has been made. When you have complaints to the owner they don’t care and they lie and make promises to appease you for the moment.