1980'S WAY OF RUNNING A BUSINESS, NO PAY - Customer Service Manager Rug & Home Employee Review

Everything is on paper, no CRM to accurately and efficiently keep track of orders. Customer service reps are required to do all ordering, tracking, follow ups while simultaneously being a cashier. I was left alone at the customer service desk and backhandedly "promoted" to customer service manager (I was the only one handling everything) with a pay raise offered of $1 eventually demanding and receiving a whopping $2. Giving me a total of $16/hr. This is easily a $25.00/hr position especially if you are requiring your CS reps to juggle everything AND be a cashier.