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Royal Voluntary Service

Engaged employer

Top Heavy with Compliance and Governance Issues - Customer Service Manager Royal Voluntary Service Employee Review

1.0
Dec 16, 2025
Recommend
CEO approval
Business outlook

Pros

Nice co-workers on the ground

Cons

Terrible wages, top heavy structure, governance and compliance risks, out of touch tine eared directors and CEO, disorganised IT development, Trustees not checking Compliance processes and financial controls in line with CC Guidelines, meaningless PDRs

Explore other reviews about Royal Voluntary Service

1.0
Mar 23, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None at all - bad place

Cons

Everything - terrible culture and people !

1
4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic role, truly a wholesome welcoming company and a fantastic charity to work for. Everybody I ever spoke to within the Charity was absolutely lovely to talk to. Best work/life balance I have ever experienced, truly a pleasure to work with.

Cons

Our team specifically ended up being understaffed and unfortunately due to decisions higher up, we ended up receiving very minimal support with both our day to day work and our own career progression. We were promised training and certain funding which never ended up happening even after over a year. Concerns were raised very early and could have been avoided if our voices were heard. Otherwise, perfect.

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