AVOID - Floor Staff Roxy Leisure Employee Review

1.0
Nov 23, 2025
Recommend
CEO approval
Business outlook

Pros

Amazing co-workers Easy to get the job

Cons

Poor management structure – communication from senior staff is inconsistent, unclear, and often dismissive of staff concerns. Chaotic organisation – shifts, responsibilities, and expectations regularly change last-minute with little notice. Unhealthy working hours – long, late shifts with minimal predictability and little consideration for work–life balance. No real support from head office – issues are ignored or handled slowly, leaving staff to deal with problems themselves. Unfair handling of tips – tips are not distributed transparently or consistently, causing frustration across the team.

Explore other reviews about Roxy Leisure

1.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

- If you like cardio, there might be a positive in the 22km I used to walk in a standard 10 hour Saturday shift. - IF you like working both floor, bar and kitchen because the labour spend is so low, you may find a positive. - I F you like being an electrical subcontractor, climbing and checking multiple lights in a SERIES to hopefully find the issue, placing ladders onto extremely slippery bowling lanes… scrap that, there are no positives to working at Roxy Lanes.

Cons

- Isolated shifts due to tight social circles formed. - Constantly moving from one end of the venue to the other over 100m runs between the sides of the venue. - Machinery constantly breaking and not being fixed, but repaired enough to work again… for like a day or two. - For management roles, you will be expecting to run the shift with MAX another 2 members of staff to cover bar, floor, kitchen and the host desk, completely out of the realm of possibility. - If you are a woman, you WILL be sexually harassed by the customers. If you’re a man working there you WILL be sexually assaulted by the hen parties that go. - If all of this doesn’t turn you away from it. You will be subjected to insane levels of harassment, bullying, lies and rumours, I don’t think it appropriate to name the individual who does it. But they are not staff level, which brings a power dynamic issue to rise.

2.0
Nov 2, 2025
Recommend
CEO approval
Business outlook

Pros

The teams in venue are great. You meet some interesting people who visit and it’s a fun environment to work in if you bring the energy

Cons

Head Office have poor communication between their department which leads to disorganisation. This then filters down to venues when they release information or updates or menu changes which are short notice, unorganised or lack foundation. Theres very little responsibility given to venue teams - you can recruit up to the point of generating a contract then it’s all passed over to one woman who deals with the whole companies payroll so things are delayed. There’s Heads Of and GMs/SGMs in the business who make no difference to the results of the venues and personally I feel the leadership set up in the company is very convoluted.

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