Great company and product but no opportunities or benefits given working in Operations - Customer Service Agent Rover.com Employee Review

3.0
Feb 6, 2020
Recommend
CEO approval
Business outlook

Pros

Product is great, not very money-driven.

Cons

Lead from the US, small offices in Europe. Not any oppertunity to grow in the company. *No* benefits, weekend work without weekend bonus etc.

Explore other reviews about Rover.com

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Great platform, profile covers all the important points

Cons

Very limited inbound requests, would have expected more in a high density area for dog ownership

5.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance, collaborative engineering culture, dogs, two-sided marketplace is an interesting product to work on, forward-thinking about AI tools.

Cons

As the overwhelming market leader in the space (RIP Wag!), there is maybe some complacency.

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