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      Rover.com

      Engaged employer

      Rover.com reviews

      Great place to work - except for Customer Experience - Customer Experience Representative Rover.com Employee Review

      3.0
      Oct 23, 2017
      Customer experience representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Rover has a great culture and wonderful company benefits (sans 401k). - There are dogs in the office! - Everyone is very intelligent and motivated

      Cons

      - It's a dog-eat-dog - hyper competitive - everyone is Type A - kind of office - The benefits enjoyed by most of the office are not equally shared by CX - Managers promise growth and fail to deliver. They pass blame by saying, "the needs of the business have changed."

      Explore other reviews about Rover.com

      5.0
      Jun 10, 2026
      Dog sitter
      Recommend
      CEO approval
      Business outlook

      Pros

      Great platform, profile covers all the important points

      Cons

      Very limited inbound requests, would have expected more in a high density area for dog ownership

      5.0
      Jun 6, 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work-life balance, collaborative engineering culture, dogs, two-sided marketplace is an interesting product to work on, forward-thinking about AI tools.

      Cons

      As the overwhelming market leader in the space (RIP Wag!), there is maybe some complacency.

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