Not a good place - Scheduler Rove Pest Control Employee Review

Thank you for taking the time to share your feedback. We value your perspective as it helps us identify areas where we can improve. We appreciate you highlighting your concerns about how your role has been communicated. While the responsibilities you mentioned (scheduling, AR calling, handling escalations, and retention efforts) are indeed part of your position's standard duties, we recognize we may need to be clearer about these expectations during onboarding and training. We want to ensure all team members understand their complete role from day one. Regarding management accessibility, we're concerned to hear you feel unable to communicate with leadership. Our open door policy is designed specifically to foster direct communication between all team members and management. Please reach out to your former direct report so we can perform an exit interview and dive into things with you a little better. Your insights are valuable, and we welcome the opportunity to discuss these matters further.