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      Root Inc.

      Engaged employer

      Root Inc. reviews

      RUN!!! - Complex Adjuster Root Inc. Employee Review

      1.0
      May 30, 2025
      Complex adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      -user friendly claim system -there really isn't any other pros

      Cons

      -you should RUN while you can. -unrealistic expectations -insane amount of workload -pay is laughable compared to expectations and workload -PTO, I submitted a request 4 different times before it was even acknowledged. "unlimited PTO" is bs -Complex adjusters are the only department held accountable and does other dept work on top of there own. -equipment doesn't support job responsibilities -non standard market -training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role -Managers are completely overworked

      avatar
      Root Inc. Response
      1y
      This doesn't sound like the experience we want for our teammates and we hope your time will improve going forward. Taking time off is crucial. And, while time off at Root is not "unlimited," it is flexible and highly encouraged. We welcome you to connect with your HRBP or manager so that we can best support you.

      Explore other reviews about Root Inc.

      5.0
      Apr 9, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Has been the best employee I've had throughout my career, and by far the best insurance company. They are transparent, they care about employees, and if you do your job there are opportunities for growth all over the place.

      Cons

      Can't think of a negative thing to say so far

      avatar
      Root Inc. Response
      2mo
      We're delighted to hear how positive your experience has been at Root. Thanks for leaving a review.
      1.0
      Jun 22, 2026
      Total loss claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully Work From Home. Unlimited PTO

      Cons

      Management was terrible. Awful communication. Favoritism.

      avatar
      Root Inc. Response
      1w
      We appreciate your contributions to Root during your time with us and we wish you the best.
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