Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

43% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"— there’s some great people" ((in 33 reviews)); "benefits are great" ((in 30 reviews)); "Great culture and experience with co" ((in 30 reviews)); "Work from home is nice" ((in 25 reviews)); "Work Life Balance is good" ((in 18 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 19 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 14 reviews)); "Company wide layoffs after a very short period" ((in 12 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 9 reviews))

What are employees saying about Root Inc. redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. redundancy and their outlook for job security at Root Inc. in 2026.

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Root Inc.

Root Inc. reviews

Mostly neutral - Complex Claims Adjuster Root Inc. Employee Review

3.0

May 16, 2023

Complex claims adjuster

Recommend

CEO approval

Business outlook

Pros

Easy to obtain approval for time off Okay pay, better than some larger carriers Ease of systems and most processes

Cons

Inconsistency in expectations of employees across leadership team (seems everyone has different ways of doing things - lack of calibration and uniformed processes) Lack of urgency to prioritize disorder Inefficient time management & not much value provided within org meetings

Root Inc. Response

Thank you for being part of our Claims team and all you did for our customers during your time at Root. We appreciate this feedback and wish you all the best in the future.

Explore other reviews about Root Inc.

5.0

Apr 23, 2026

Sr customer experience representative

Recommend

CEO approval

Business outlook

Pros

remote, anywhere in the world pays for license

Cons

no cons at the moment

Root Inc. Response

2mo

We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.

2.0

Jul 1, 2026

Sr. complex claims adjuster

Recommend

CEO approval

Business outlook

Pros

Remote tech company It was cool to have monthly meetings with the CEO . They kept you in the loop of what was going on

Cons

My manager was horrible . Instead of development and truly helping the team we felt as if he was just against us Pay was lower and work load was higher

Root Inc. Response

We appreciate your feedback and your contributions to Root during your time with us. Wishing you the best in the future.

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Jobs at Root Inc.

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

United States

US$117K - US$147K /yr

(Employer provided)

View job

Insurance State Manager

United States

US$123K - US$154K /yr

(Employer provided)

View job

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Mostly neutral - Complex Claims Adjuster Root Inc. Employee Review

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