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      Root Inc.

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      Root Inc. reviews

      No communication from company - Complex Claims Adjuster Root Inc. Employee Review

      2.0
      Jan 20, 2022
      Complex claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and time off

      Cons

      Company fired 400 people one morning, with zero warning. Just said sorry the year was hard for us and we are laying off 20% of the workforce. They fired all senior claims and subrogation personal and keep all the new hires because the employees with the most seniority made more money and they needed to cut expenses. Meanwhile the CEO made over $500K a year during the pandemic.

      avatar
      Root Inc. Response
      4y
      Thank you for your time at Root. As we navigate the changing macro environment, it was critical to realign the business around our priorities. This was not an easy decision. For continued support during this transition, your contact on the People Team can offer further communication, resources, and career placement aid.

      Explore other reviews about Root Inc.

      5.0
      Apr 23, 2026
      Sr customer experience representative
      Recommend
      CEO approval
      Business outlook

      Pros

      remote, anywhere in the world pays for license

      Cons

      no cons at the moment

      avatar
      Root Inc. Response
      2mo
      We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.
      1.0
      Jun 30, 2026
      Complex claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, off on holidays, no weekends, and 9/5 schedule

      Cons

      Work load. Complex, siu, bodily injury and management are the main career paths. Not a lot of opportunities Because they only have personal auto.

      avatar
      Root Inc. Response
      8h
      We appreciate your contributions to Root during your time with us and wish you the best.
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