Root Inc.

Root Inc. reviews

Growing pains for a medium sized company - Director Root Inc. Employee Review

2.0

Sep 22, 2021

Director

Recommend

CEO approval

Business outlook

Pros

Free Parking downtown Free lunch (when in the office)

Cons

Some of the original employees can't move on to their new roles. Pay scales are all over and not balanced. Some people get bonuses, some don't. I asked for a performance bonus mixed with my salary and was told" Root doesn't do bonuses" If you don't want to work 15 hour days, you will be frowned upon.

Root Inc. Response

Hi, there. We aim to make all aspects of your time on the team a delight—from learning, to growing, to developing new skills—and we're sorry to hear your experience fell short. Please know that we appreciate this feedback and all you contributed to Root during your time with us.

Explore other reviews about Root Inc.

5.0

Apr 23, 2026

Sr customer experience representative

Recommend

CEO approval

Business outlook

Pros

remote, anywhere in the world pays for license

Cons

no cons at the moment

Root Inc. Response

2mo

We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.

2.0

Jul 1, 2026

Sr. complex claims adjuster

Recommend

CEO approval

Business outlook

Pros

Remote tech company It was cool to have monthly meetings with the CEO . They kept you in the loop of what was going on

Cons

My manager was horrible . Instead of development and truly helping the team we felt as if he was just against us Pay was lower and work load was higher

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Root Inc.

Growing pains for a medium sized company - Director Root Inc. Employee Review

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