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      Root Inc.

      Engaged employer

      Root Inc. reviews

      Favoritism - Bilingual Customer Service Representative Root Inc. Employee Review

      3.0
      Oct 31, 2019
      Bilingual customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Free catered lunches . Health insurance is available .

      Cons

      Bilinguals are expected to meet email time requirement but they don’t assign time in their schedule . You feel like a robot or like a slave machine constantly getting feedback on numbers even when you are hitting the goal . Supervisors I guess need to justify their checks by constantly micro managing their reps .

      Explore other reviews about Root Inc.

      5.0
      Apr 23, 2026
      Sr customer experience representative
      Recommend
      CEO approval
      Business outlook

      Pros

      remote, anywhere in the world pays for license

      Cons

      no cons at the moment

      avatar
      Root Inc. Response
      2mo
      We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.
      2.0
      Jul 1, 2026
      Sr. complex claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote tech company It was cool to have monthly meetings with the CEO . They kept you in the loop of what was going on

      Cons

      My manager was horrible . Instead of development and truly helping the team we felt as if he was just against us Pay was lower and work load was higher

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