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      Root Inc.

      Engaged employer

      Root Inc. reviews

      Root - Bilingual Customer Service Representative Root Inc. Employee Review

      3.0
      Oct 6, 2019
      Bilingual customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Catered lunches, and no premiums for employee only health insurance

      Cons

      Bilinguals do not get paid any more then a regular rep, it is an email and phone job but bilinguals get no email time since “if they are on the phones they cover more service” but “we do not use our skill enough to get paid more for it” which was contradicting and upsetting

      Explore other reviews about Root Inc.

      5.0
      Apr 23, 2026
      Sr customer experience representative
      Recommend
      CEO approval
      Business outlook

      Pros

      remote, anywhere in the world pays for license

      Cons

      no cons at the moment

      avatar
      Root Inc. Response
      2mo
      We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.
      2.0
      Jul 1, 2026
      Sr. complex claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote tech company It was cool to have monthly meetings with the CEO . They kept you in the loop of what was going on

      Cons

      My manager was horrible . Instead of development and truly helping the team we felt as if he was just against us Pay was lower and work load was higher

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